Versand

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few additional days — we will notify you by email if there is a significant delay.

Delivery Time Estimated delivery time is 14 to 30 business days, depending on your location, customs processes, and courier availability. Please note that delivery times are estimates and not guaranteed, as delays may occur due to factors outside our control (customs clearance, carrier delays, weather, public holidays, etc.).

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your parcel's journey.

Shipping Rates Shipping costs are calculated at checkout based on your delivery address and order value. Free shipping may apply on orders over a certain amount, as indicated on our website at the time of purchase.

International Shipping We ship to the UK, EU, and select international destinations. Customers are responsible for any customs duties, import taxes, or fees that may be charged by their country upon arrival. These charges are not included in the item price or shipping cost and are the buyer's responsibility.

Lost or Delayed Packages If your order has not arrived within the estimated delivery window, please contact us at contact@bybriellecollectionco.com with your order number so we can investigate with the carrier.

Incorrect Address Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately, and we will do our best to correct it before dispatch.